Disclaimer: The information herein is not intended to replace the product’s User Manual. Please consult the User Manual for comprehensive information and cautionary guidance about the product’s operation and use.

Email address not valid

User will not receive a confirmation email if a valid email address is not entered to register the Vscan Extend. The following message displays:

The email address is not confirmed in our system. Request a confirmation to be resent.


Enter a password matching the email to confirm your device.

Resend confirmation email

Enter a valid email address. A confirmation email is sent. On your PC, set the password.

Set password

Email address not confirmed

User has already a registered email address, but the Vscan Extend is yet to be confirmed. Type the registered email address and password. Press Login.

Request for confirmation email

A message displays: This Vscan Extend device has been registered to your account.

The user account details page displays.

Account details 

Press the Back arrow and press GE Marketplace.