Disclaimer: The information herein is not intended to replace the product’s User Manual. Please consult the User Manual for comprehensive information and cautionary guidance about the product’s operation and use.


The user MUST perform data backup (‘Backup’) and erase data before the device is sent to the Repair Depot.

To erase the data:

  1. Press Menu -> Settings -> Admin settings -> Enter the Admin PIN -> Settings
  2. Navigate to Apps
  3. Select Vscan Extend (Scanner App). Press Clear Data
  4. Press Back arrow
  5. Press Home -> Select Launcher
  6. Press Back arrow
  7. Press Kiosk Settings on the Dashboard. Press Reset Kiosk.